iPad Version Clears All Data

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iPad Version Clears All Data

Postby Lorew » Fri Dec 02, 2016 5:07 am

I play on my iPad. I have been playing the game for a bit now and had unlocked new levels and characters. Today when I opened the app it has reset all data. I no longer have the levels and other characters, they are all locked.

Is there a a reason for this or is it a noted problem? I couldn't find anything about this problem elsewhere.
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Re: iPad Version Clears All Data

Postby Arachness » Fri Dec 02, 2016 1:32 pm

Hi! I'm really sorry to hear you lost all your data. Thank you for telling us about the issue. It's a known issue that we are trying to get fixed as soon as possible.
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Re: iPad Version Clears All Data

Postby Lorew » Fri Dec 02, 2016 3:06 pm

Thank you.
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Re: iPad Version Clears All Data

Postby Arachness » Mon Dec 05, 2016 12:41 pm

We just released an update that should fix the lost save data issue. Please let us know if you run into any other issues!
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Re: iPad Version Clears All Data

Postby Lorew » Mon Dec 05, 2016 2:35 pm

Thank you, I will if I do!
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